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DORCO LIVING

Support

Lifestyle and satisfaction and joy of life for customers.

FAQ

  • We are a completely Korean company and is not related to Japan in any way.

  • 'DO' from the first two letters of Dongyang Light Metal Industries (our original company)

    'R' from ‘razor’

    'CO' from ‘company’


  • After purchase, if the blade needs to be resharpened within its lifetime, we will resharpen it for free.

    However, if the blade is damaged by more than 2mm or broken, it cannot receive the resharpening service, and you will be responsible for the round-trip courier fee. Please note that only kitchen knives (for food and fruits) are subject to the service. After filling out the customer information, please send the product to the address below and we will send it back to you after the service.

    (Service time: 1-2 weeks from arrival/collection to processing and shipment)

    Address : 36-9, Hyeryeong-ro 70-gil, Seocho-gu, Seoul, Korea

    DORCOLIVING Customer Center : ☎ 1533-5239

  • Our knives are sharp, so please be careful when using, storing, and handling them. Be sure to read the precautions for use on the back of the products or in the warranty cards before using them.

  • The trimmer blade is a precision razor blade at the top of the back of the razor, which is great for trimming sideburns and under-nose hair.

  • All DORCO SYSTEM razors released after XPEC3, whether 4-blade or 6-blade, are compatible regardless of the model.

    For 3-blade or 2-blade products prior to XPEC3, please check the compatibility table to ensure you are purchasing the correct product.

    For more compatibility information, see the Purchasing Guide in the product information.


  • Please be careful to store the razor to avoid damaging the blades and be careful not to cut your hands on the blades.

  • To change (remove) the blades, simply push the button on the front. To insert a new blade, simply push the front end of the handle into the hole in the back of the blade until it clicks.

  • To replace (remove) the blades, simply push the button on the front.

    To insert a new blade, simply push the front end of the handle into the hole in the back of the blade until it clicks.

  • The PACE6 Portable has a lighter handle and less head movement, and while the blades may vary depending on the user, the Portable blades do not last as long (and wear more easily than the SYSTEM products).


    The PACE6 SYSTEM product uses replaceable blades and are designed with a heavy handle, handle materials and surfaces that provide a great grip to prevent hand slippage while shaving, allowing convenient wrist movements and smooth head movement that follows the curve of your face.